Product Ordering Terms and Conditions

Availability:LifeSpan products are available worldwide. Questions regarding antibody availability should be made to LifeSpan Antibody Customer Support.

Antibody Customer Support:
Phone: (206) 374-1102
FAX: (206) 464-1723
antibodies@lsbio.com

Ordering: Orders can be submitted using the "Submit Order" button in the Shopping Cart, via phone, via FAX, or by email to antibodies@lsbio.com.  Orders should include the product catalog number(s), unit quantity desired, and the following contact information.

Buyer Contact Information First & Last Name Phone Number Email Address P.O. Number Scientific Contact Information First & Last Name Phone Number Email Address Billing Address: Attention Line Organization Mail Code Address City, State & Zip Code Country Shipping Address: Attention Line Organization Mail Code Address City, State & Zip Code Country

Method of Payment: LifeSpan accepts purchases by P.O. number or Visa/MasterCard.  Orders will not be processed until LifeSpan receives P.O. or credit card information.

Shipping & Handling:

Holiday Shipping:

Handling Fees:  Handling fees are $15 for USA and $25.00 elsewhere. Handling fees apply once per order for all orders.

Shipping Fees:  $30.00 for USA, $60.00 for Canada and Europe, and $85.00 elsewhere. LifeSpan reserves the right to charge additional shipping fees if the cost to ship to the customer exceeds these values.

In the case of multiple item orders, the entire order will be held until all items can be shipped together unless otherwise requested by the customer. In the event that the customer requests that an order be split, shipping charges will apply to each resulting shipment. Billing will be on a per-shipment basis.

Payment Terms: Invoices are issued once the order is shipped. Full payment is due within 30 days of invoice date.

Returns & Refunds: Any problems with LifeSpan products must be reported to LifeSpan within 10 days of product receipt. The customer must obtain written authorization from LifeSpan before returning items. To request that goods be returned, please contact LifeSpan Antibody Customer Support.

If an error by LifeSpan BioSciences results in shipment of an incorrect order, LifeSpan will, at its option, either ship a replacement order at no charge, or credit the customer's account for the original product shipped in error.

Conditions & Warranty: All LifeSpan products are intended for research use only and are not for use in human therapeutic or diagnostic applications. Information supplied with each product is believed to be accurate, but no warranty or guarantee is offered for the products, because the ultimate conditions of use are beyond LifeSpan's control. The information supplied with each product is not to be construed as a recommendation to use this product in violation of any patent, and LifeSpan will not be held responsible for any infringement or other violation that may occur with the use of its products. In no event will LifeSpan be responsible for any loss of profit or indirect consequential damage, including, but not limited to, personal injuries resulting from use of these products.

Disclaimer: Due to the highly specific nature of antibodies and antigens, we cannot predict or be held responsible with respect to how LifeSpan products will behave in its customers' systems. Researchers using LifeSpan products should conduct optimization studies to achieve the optimal result possible for their intended application.